Communication Skills to Remember When Hiring an IT Specialist

When it comes to hiring the best IT specialists, it involves knowing they have the right skills to benefit your business. It would help if they can showcase reliable technical skills and practical communication skills. But it’s not always possible for a person to have both traits and it will only give IT staffing solutions a difficult time trying to find the best candidate.

In most cases, you will be forced to decide between hiring an IT professional with excellent technical talents or one that has a great knack for communication among their peers, supervisors, and clients. It will ultimately depend on the requirements of your business and the available position that needs to be filled.  

Ultimately, a person with efficient communication skills is highly essential to the success of your company because they can lead the departments and ensure everyone is familiar with the technical part of the business. Keep reading below to find out what to remember when it comes to hiring the right tech specialist.  

Effective Listening Skills

An IT specialist who provides hands-on technical solutions should also learn how to listen effectively. If they are given tasks by upper departments, instead of just going with the flow and agreeing to all the orders given to them, it will help to engage in conversation and provide queries as to why they need to make the requests. 

If there are any questions, an IT professional should strive to ask for clarification before performing the task at hand. That way, they can address the issues accordingly because they understand what needs to be done, accomplish the requirements, and come up with better solutions.

When it comes to strategic IT staffing, it’s essential to set up a job interview with candidates to test their listening and engagement abilities. A recruiter can observe how well they answer questions, ask follow-up inquiries, and whether they are genuinely listening.

Knows How to Write Legibly

Aside from knowing how to listen appropriately, an IT specialist should also know how to explain themselves in writing. Since they will be in charge of tech projects that include complex systems, maintenance, and updates, they should know how to relay their message effectively.

Their excellent technical skills should be written down on paper, striving to avoid using technical terms so that your other employees can understand them. It would help if they provided clear instructions, allowing everyone else to follow suit and learn from an IT professional’s concise explanation.

For those looking to seek the help of IT staffing firms to locate the best IT expert with potential, they can determine an IT’s written capabilities by taking a look at their application. Examining a cover letter is helpful because you can take a look at their personality and skills.  

Knows How to Communicate Well

An IT specialist is someone you can count on not only for complex tasks, but they should also know how to speak well with their peers. Since they will most likely be proposing ideas and finalizing tech plans to groups of people, they should know how to explain what’s going on.

While you can find most IT professionals busy with computers, it would also be best for them to explain the technical side of the business carefully, so everyone is on the same page. Having productive presentational skills can help IT experts lead the company effectively and allow things to run smoothly.

An IT staffing agency near you can readily assist your needs and find you the best candidate who can observe their speaking skills during a phone call or face-to-face interview. They will be asked a set of questions involving behavioral, situational, and practical circumstances to check how well they can handle the position they’re in and explain themselves accordingly.


When it comes to choosing between hiring an IT specialist who can handle all technical-related concerns precisely or someone who portrays dependable communication skills, it’s best to consider the goals of your business and the requirements of the position. At the end of the day, the nature of their job is still what’s at stake. But when it comes to hiring an IT professional with excellent communication skills, they should know how to listen effectively, write legibly, and speak well.

Are you looking for an IT staffing company in Chicago, IL, to help you discover the best IT specialists? Technical Paradigm is a recruiting agency that helps start-up companies and large corporations looking for commendable IT employees. Get in touch with us today so we can start hiring your next employee! 

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Building a company primed for growth means staffing it with skilled and reliable team members. Time is crucial in the highly competitive IT talent market, which is why it’s a good idea to leave the task of searching, testing, vetting, and interviewing candidates to us. In doing so, you’ll get to focus on what genuinely matters—running your business to the best of your ability.
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