All of these benefits of live chat are great, but you may wonder how difficult implementing live chat for your website would be. Technical Paradigm has created a simple, easy-to-use chat program that allows you to communicate with customers visiting your site, which can replace more expensive chat options, which saves you both time and money.
Here are the key features of Technical Paradigm’s messaging platform:
Our messaging solution easily integrates with your website, allowing your team to communicate with customers or prospective clients. The app can be customized to match your website’s design, along with your company’s logo.
Similar to Slack, our internal chat feature allows colleagues to message with one another, collaborate over long distances, and share files. By providing seamless communication, our internal chat improves efficiency among teams and project stakeholders.
In addition to the web version, our messaging platform is available as a mobile app for both iPhone and Android devices. Employees can access the messaging solution while on the go.
At times, internal discussions can become “siloed” with some appearing in one chat program, or in an email, or instant message. With our centralized messaging app, all of the conversations are located in one place, so nothing gets missed.
Tap into a 24-hour team of customer service representatives, available on-demand to help you scale and respond to customer needs. Round-the-clock support can be made available even when your internal team isn’t.